✓ Free shipping from €25 in Belgium, the Netherlands and Luxembourg
✓ Delivery within 2–5 business days
✓ Carefully packed by our family business in Aalst
✓ Fast and reliable delivery

We make sure your order is shipped safely and with care.
Most orders are carefully packed and dispatched from our family business in Aalst*.
All parcels are delivered by GLS and are intended for European countries (excluding EU islands).

*When a suitcase is shipped directly from the logistics warehouse in Germany, delivery is handled by UPS.
 

Shipping Costs

*Delivery is available throughout Europe, excluding EU islands.

Delivery Information

• Orders are shipped via GLS.
• We only deliver to physical addresses (no P.O. boxes).
• Orders are dispatched from Monday to Friday.
• No parcels are shipped on national public holidays.

Delivery Time

The average delivery time is 2 to 5 business days, depending on the destination country.
Once your order has been shipped, you will receive a shipping confirmation with tracking information, allowing you to easily track your parcel.

Delivery Outside the European Union

We also ship outside the European Union upon request.

Shipping costs depend on the destination and the weight of the parcel.

For more information, please contact us at:

info@arijs.be

Returns are not possible for orders shipped outside the European Union.

Frequently Asked Questions

Where is my order shipped from?

Most orders are carefully packed and dispatched from our family business in Aalst.
If a suitcase is temporarily out of stock in our store, it may be shipped directly from a logistics warehouse in Germany.
This helps us avoid unnecessary transport and reduce our environmental impact.

Can my order be shipped to a different address?

Yes, you can enter a different delivery address during checkout.

Which courier service do you use?

Most orders are shipped via GLS.
When a suitcase is shipped directly from the logistics warehouse in Germany, delivery is handled by UPS.

Can I track my order?

Yes. Once your order has been shipped, you will receive a shipping confirmation with a tracking number.

You can use this tracking information to easily follow your parcel via the carrier’s website.

What happens if I am not at home during delivery?

If you are not at home when delivery is attempted, the carrier will usually make another delivery attempt or leave the parcel at a nearby collection point. You will receive a notification from the carrier.

What should I do if my parcel arrives damaged?

We carefully pack every order. However, if your suitcase arrives damaged during transport, please contact us as soon as possible at info@arijs.be.

If possible, please include photos of the damage and the packaging. This allows us to assess the issue quickly and work with you to find a suitable solution.

We recommend reporting any transport damage within 48 hours of receiving your parcel.